Website Use under Terms and Conditions
You can only contract our services and validly accept the relevant Terms of Use of each Website if you are of legal age.
Our products are directed to people of legal age. In specific cases, we may explicitly allow them to be hired for use by minors. They must be examined and accepted, on the minor behalf, by the person of legal age who is the holder of the parental authority or in charge of their custody or education.
Notwithstanding the aforementioned, if you are a minor, in accordance with our terms and conditions, you cannot validly enter into any of the contracts we offer.
Our purposes and lawful basis of data we collect
Your personal data is processed with different purposes. Each processing must be based on a lawful basis, among those set forth by the regulation. We use the following basis:
Consent: you have given your informed, unequivocal and specific consent to the processing of your personal data aimed to a specific purpose.
Legal obligation: the law requires process and disclose certain data on occasions to certain institutions (for example, to the Tax Authority).
Execution of a contract: the data are strictly necessary to provide you with our services or to comply with what was agreed with you.
Our legitimate interests, provided that your interests and rights do not prevail over them.
The legal bases of our data processing carried out through our Website, in relation to the purposes for which we will use your data, are the following:
3.1. Browsing the Website
When you browse and use the Website, even if you do not register, data is automatically collected through technology or automated interactions, such as IP address, device id, certains metadata (HTTP header, your browser, etc.). In addition, information is collected on the number of downloads and searches you perform. These data are recorded in order to control the number of downloads made by each user, thus allowing us to detect a fraudulent or illegitimate use of the Website, and, therefore, guarantee compliance with the relevant Terms of Use of each Website, that is, the management of the contractual relationship between you and Freepik.
These technical data observed when the user browser the Website are processed for the purpose of detecting and mitigating risks of attacks (bots, code injections, DDOS attacks), and, generally, to guarantee and maintain the Website security. Our lawful basis is our legitimate interest in protecting the security of our systems and preventing the violation of our terms and conditions.
Personal data processed: IP address, device id and certain metadata such as the browser used or the HTTP/HTTPS header.
3.2. Contractual relationship with our registered users (free or premium)
When you register as a user (either free or “premium”), we request the personal data that we need for the management and fulfillment of our contractual relationship with you.
When you are requested to provide personal data that is deemed as necessary, due to legal obligation or in accordance with our contracting conditions, and you refuse to provide them, we may not be able to formalize said contract or provide the service, which will be communicated to you properly.
Personal data processed (free users): username, email address, name, address and profession. Only the email address and username are required.
Personal data processed (premium users): the above, plus country, city of residence, identity document, tax residence, and means of payment (all data are mandatory).
You can open your account as a registered user on WORLD OF POCKET with your own account on other platforms, such as Google, using the federated Login that you will find at the top of our websites, and access whenever you want through them, without having to create and remember a specific username and password to access Freepik.
This option is possible due to the collaboration between WORLD OF POCKET and Google as the joint controllers of the processing of your personal data, so that (i) you can identify yourself directly on these platform, (ii) they confirm that you are who you say you are, and (iii) we provide you with your login as a registered user on WORLD OF POCKET.
WORLD OF POCKET obtains from this platform, with your previous consent, your username, image and email address in order to register you as a WORLD OF POCKET user. On the other hand, this platform collects online identifiers (IP address), technical identifiers (from your device, as well as their advertising identifiers such as your “Google ID”) and record, each time you use their login, the date and time of your access to WORLD OF POCKET. Further information can be found in Google Privacy & Terms.
You can exercise your rights of access, rectification, erasure, limitation of processing, portability and revocation of consent in relation to the personal data obtained from these platforms (and other data that you may have provided to WORLD OF POCKET in your relationship with us) by contacting WORLD OF POCKET at the email address provided in this policy.
Please note that the rectification or deletion of your data in your WORLD OF POCKET account does not automatically imply the rectification or deletion of your data and accounts on the platforms that authenticate your identity: you must also contact them to exercise your rights.
To exercise your personal data protection rights in relation to any other data arising from your relationship with these platforms, you should contact the relevant platform.
3.3. Contractual relationship with our external creators
When we formalize a collaboration agreement with you if you are a creator of content to be distributed and licensed byWORLD OF POCKET, we request the personal data that we need for the management and fulfillment of our contractual relationship.
Personal data processed: email address, full name, address, city of residence, tax residence, id documents and way of payment.
3.4. Models included in our content
If you appear as a model of images or videos offered as content on our website, we process your personal data included in the legal documentation and your image and/or voice is incorporated into our products for marketing on our websites, based on your contract with the external creator or directly with us, as the case may be.
Your image and/or voice may be used for purposes of development, training, testing, or improvement of software, algorithms, and machine learning models in combination with other images, texts, graphics, films, audios, and audiovisual works, always in an aggregated form, without the processing pursuing or making it possible to uniquely identify you.
Personal data processed: image or voice and the data recorded in the image rights assignment document -name, surname, identity document or equivalent, and address-.
Your data is publicly communicated worldwide through the internet -our websites- and is transferred to third parties in the form of licenses or access to the content.
3.5. Personalized advertising on Freepik and other websites
We promote our products:
– with social networks and other platforms users, between profiles of potential WORLD OF POCKET users, using audience segmented by interests, not created by WORLD OF POCKET but already offered by platforms such as Pinterest, Google and Twitter and hired by WORLD OF POCKET for this purpose. Likewise, we can only identify you if you register as an user.
Our lawful base is our legitimate interests of getting new clients through personalized advertising of our products through profiling offered by social media and other platforms.
Personal data processed: We do not directly process personal data: we select the groups of users to whom advertising will be displayed based on the segments offered by the platforms, such as age ranges or country. These platforms provide us with aggregated information about the performance of each campaign, but we cannot identify the specific users who have become registered users as a result of it.
through retargeting: impacting visitors who have visited and left our Website without registering, when they have accepted the use of our cookies, and these allow us to display advertising to them on third party websites.
In this case, our basis of legitimacy is your consent (given both on our Website as on third party websites where the advertising is displayed). You can find more information about this treatment in our Cookie Policy.
3.6. Sending of commercial communications by email
We will send you electronic commercial communications if (i) you have registered or contracted any of the Website Services, (ii) you request information about our products through any of the forms for this on the Website. In any case, we will do so as long as you have not expressed your objection to receiving such communications (you can do this conveniently via the specific slider in your user profile, as well as in each communication you receive, at the bottom, via the “Unsubscribe” button).
We will also send you content updates from the creators you follow, provided that you have specifically consented to this via the specific slider on your user profile. You can revoke your consent by unchecking it.
Our legal basis is our legitimate interest (to offer you commercial information about products or services similar to those that you have already contracted or about which you have requested information), by virtue of art. 21.2 of Law 34/2002 of July 11, of Information Society Services and Electronic Commerce (LSSI).
3.7. Advertisements on our Website
Unless you become a premium user, we will display personalized advertisements on our Website, if you consent the installation of cookies (more information in our Cookies Policy).
When we use cookies, we do so based on your prior consent. You can accept or reject all our cookies or select them granularly, through our One Trust CMP (our cookie setting panel).
When you enter your email address on our website (either to log in, or to sign up to a newsletter, or similar) we may share personal or other information that we collect from you, such as your email (in hashed, pseudonymous form), IP address, or information about your browser or operating system, with our partner LiveRamp, Inc. and its group. LiveRamp’s privacy policy is available here: https://your-rights.liveramp.uk/home. LiveRamp uses this information to create an online identification code for the purpose of recognising you on your devices. This code does not contain any of your identifiable personal data and will not be used by LiveRamp to re-identify you. We place this code in our cookie or use a LiveRamp cookie and allow it to be used for online and cross-channel advertising. It may be shared with our advertising partners and other third party advertising companies globally for the purpose of enabling interest-based content or targeted advertising throughout your online browsing (e.g. web, email, connected devices, and in-app, etc). These third parties may in turn use this code to link demographic or interest-based information you have provided in your interactions with them. You have the right to express a choice regarding our use of LiveRamp cookies and our sharing of this data with LiveRamp for the above purposes.
3.8. Personalized advertising through preference forms
We offer voluntary surveys to learn about your basic user profile and preferences, in order to personalise your experience in our websites as well as the advertising we show you or the information of interest that we send you, based on the profile in which you place yourself.
The purpose of the processing is to personalize our advertising and information based on the information you decide to provide us, and our legitimate interest is the continuous improvement of our products and services and obtaining relevant information in a transparent, respectful, and close manner.
Personal data subject to processing: username, type of use of our products (personal, freelance, company and its approximate size and industry or activity of the user) and personal preferences filled in the form.
You can object to this processing simply by omitting the response and closing the screens.
3.9. Surveys
Likewise, based on our legitimate interest to know your opinion in order to improve our products’ performance and usability, we may contact you to request your opinion and preferences through satisfaction surveys.
In addition, based on our legitimate interests (improving our products, increasing our sales) we offer you to participate in surveys in order to learn first-hand about your opinions and preferences about our products and, on that basis, to eliminate friction, facilitate their use and improve your interactions with them.) Therefore, we will contact you to ask for your opinion through satisfaction surveys.
Personal data processed: contact information.
3.10. Support requests
When you contact us requesting information, support or feedback, we process your data in order to assist you, based on your consent expressed in your own request.
Personal data processed: contact information that you provide us with in order to respond to your request and the content of your request.
3.12. Professional contact with individual professionals or contact persons in companies.
In the event that you are an individual professional or contact person in a company that we have contacted, or we have collected your data through the form we offer on the websites for this purpose, your data will be processed for the purpose of maintaining professional contact with you as an individual professional or contact person..
Likewise, the legal basis for data processing may be applicable for the performance of the pre-contractual measures requested and preparatory, where appropriate, to the conclusion of an agreement with you or your company. For the agreement signed, the legal basis would be that agreement or the pre-contract.
Personal data processed: name and surname, corporate or non-personal e-mail address, corporate or non-personal telephone number (optional), position (optional) and data contained in the message.
For how long do we keep your data
We process your personal data only for the necessary period of time, depending on each case. Once our processing has terminated, we keep your data blocked for different periods of time (in general, until the prescription of the responsibilities that may have arisen from our interactions). The relevant deadlines in each case are listed below:
In relation to processing carried out to guarantee and maintain the security of our Websites and anti-fraud measures, we will keep your data for thirteen months.
In relation to the data necessary to provide the contracted service and the contractual relationship, your personal data will be stored while the contractual relationship is still active, and it will subsequently be kept blocked for five years (until the prescription of any contractual liability, or any intellectual property rights claim) and for a period of six years (regarding accounting information).
In relation to the data necessary to manage and fulfill our contractual relationships with our external designer, your personal data is processed while the validity of the intellectual property rights license remains in force, and they are kept blocked for five more years, (up to the prescription of possible contractual liabilities).
In relation to the sending of commercial communications by email, the data will be processed for 3 years from the last interaction with you or until you decide to object, whichever is the earliest.
Regarding the advertisements displayed on our Website by means of cookies, we refer to the descriptive tables available in our Cookies Policy, where you will find detailed information on the persistence or duration of our first-party cookies and links to extended information regarding third-party cookies.
We process your data to offer you surveys for the duration of our contractual relationship, unless you have objected to receiving them.
In relation to your non-commercial inquiries, the data will be deleted once they have been answered.
We will process the data provided for your application process for a period of one year from receipt.
Regarding the processing carried out in order to manage the Website through cookies, we refer to the Cookies Policy in which you will find detailed information on the persistence or duration of our own cookies and links to detailed information on third-party cookies.
Regarding the processing of data of the models incorporated in the available content, they will be processed for the duration of the contractual relationship with the external creator, and subsequently retained for a period of five years for the purpose of managing possible liabilities arising from the processing.
In relation to the processing of data for professional contact, up to a maximum of 3 years from the last interaction or until you object to the communication, whichever is the earliest.
Regarding our AI products, we will not retain the images provided by users, only the prompts and outputs generated by our products, for the duration of our contractual relationship.
We will keep your data in relation to the fulfillment of any legal obligation, in general, during the limitation periods of the possible responsibilities derived from our data processing, and specifically during the periods imposed by the regulation in each case.